{"id":1019,"date":"2026-09-19T17:26:35","date_gmt":"2026-09-19T15:26:35","guid":{"rendered":"https:\/\/playajoyel.com\/?page_id=1019"},"modified":"2026-09-29T10:21:17","modified_gmt":"2026-09-29T08:21:17","slug":"conditions-de-reservation-et-annulation","status":"publish","type":"page","link":"https:\/\/playajoyel.com\/fr\/condiciones-de-reserva-y-cancelacion\/","title":{"rendered":"Conditions de r\u00e9servation et de non-annulation"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1019\" class=\"elementor elementor-1019\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8827c2 e-grid e-con-boxed e-con e-parent\" data-id=\"d8827c2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-503a649 e-con-full e-flex e-con e-child\" data-id=\"503a649\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84192b7 elementor-widget elementor-widget-heading\" data-id=\"84192b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Conditions de r\u00e9servation et de non-annulation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac43b18 e-flex e-con-boxed e-con e-parent\" data-id=\"ac43b18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c1aeb43 e-con-full e-flex e-con e-child\" data-id=\"c1aeb43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79603e1 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"79603e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/playajoyel.com\/wp-content\/uploads\/2026\/09\/2026-COND-RESERVA-Castellano-1.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti-arrow-top-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Conditions de r\u00e9servation en espagnol<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69a5703 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"69a5703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/playajoyel.com\/wp-content\/uploads\/2026\/09\/2026-COND-RESERVA-Castellano-1.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti-arrow-top-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">  (en cours de r\u00e9daction) Conditions g\u00e9n\u00e9rales de r\u00e9servation en anglais<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b172f34 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b172f34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/playajoyel.com\/wp-content\/uploads\/2026\/09\/2026-COND-RESERVA-Castellano-1.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti-arrow-top-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">(en cours de mise \u00e0 jour) Conditions de r\u00e9servation en fran\u00e7ais<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7751054 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7751054\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a16dac elementor-widget elementor-widget-heading\" data-id=\"0a16dac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Doit-on annuler sa r\u00e9servation ?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e316b9 elementor-widget elementor-widget-text-editor\" data-id=\"3e316b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les annulations doivent \u00eatre demand\u00e9es par \u00e9crit \u00e0 l\u2019adresse e-mail suivante : info@playajoyel.com<\/p><p><strong>Concernant le camping Playa Joyel :<\/strong>\u00a0En cas de voir nos obligations de r\u00e9siliation d\u2019une r\u00e9servation \u00eatre impos\u00e9es par des circonstances de force majeure ou si la r\u00e9servation n\u2019est pas conforme aux conditions de r\u00e9servation stipul\u00e9es, le client recevra le remboursement du montant pay\u00e9.<\/p><p><strong>Concernant le client :<\/strong><\/p><ul><li>R\u00e9servation de Mobil Home : Annulation avec plus de 21 jours d\u2019avance sur la date d\u2019arriv\u00e9e pr\u00e9vue, entra\u00eene le remboursement de l\u2019int\u00e9gralit\u00e9 des montants pay\u00e9s en avance moins 50 \u20ac en frais administratifs. Annulation de la r\u00e9servation dans les 21 jours pr\u00e9c\u00e9dant la date d\u2019arriv\u00e9e, entra\u00eene la perte de l\u2019int\u00e9gralit\u00e9 des montants pay\u00e9s en avance.<\/li><li>R\u00e9servation de parcelle : Annulation avec plus de 7 jours d\u2019avance sur la date d\u2019arriv\u00e9e pr\u00e9vue, entra\u00eene le remboursement de l\u2019int\u00e9gralit\u00e9 des montants pay\u00e9s en avance moins 50 \u20ac en frais administratifs. Annulation de la r\u00e9servation dans les 7 jours pr\u00e9c\u00e9dant la date d\u2019arriv\u00e9e, entra\u00eene la perte de l\u2019int\u00e9gralit\u00e9 des montants pay\u00e9s en avance.<\/li><\/ul><ul><li><strong>Tarifs sp\u00e9ciaux non remboursables :\u00a0<\/strong>Si vous avez r\u00e9serv\u00e9 un tarif sp\u00e9cial non remboursable, le client ne recevra aucun remboursement du paiement effectu\u00e9 en cas d\u2019annulation. Le co\u00fbt de l\u2019annulation est de 100% du paiement, tel que stipul\u00e9 par le client au moment de la r\u00e9servation.<\/li><\/ul><p>\u00a0<\/p><p><strong>Conditions de modification<\/strong><\/p><ul><li>Toute modification de la prestation de services devra \u00eatre demand\u00e9e par \u00e9crit par le titulaire de la prestation de services \u00e0 l\u2019adresse e-mail suivante :\u00a0<a href=\"mailto:info@playajoyel.com\">info@playajoyel.com<\/a>. La demande de modification sera \u00e9valu\u00e9e et vous sera r\u00e9pondu par \u00e9crit si la modification a \u00e9t\u00e9 accept\u00e9e.<\/li><li>Les modifications de dates de s\u00e9jour ou de cat\u00e9gorie entra\u00eenant une r\u00e9duction du prix du s\u00e9jour r\u00e9serv\u00e9 ne seront accept\u00e9es que jusqu\u2019\u00e0 45 jours avant la date d\u2019arriv\u00e9e. Dans le cas d\u2019un montant sup\u00e9rieur au prix du s\u00e9jour, le paiement de la diff\u00e9rence de l\u2019acompte sera exig\u00e9.<\/li><li>Toute modification des dates d\u2019arriv\u00e9e ou de d\u00e9part contract\u00e9es ou de la cat\u00e9gorie de l\u2019h\u00e9bergement ou des \u00e9l\u00e9ments soumis \u00e0 tarif\u00a0<u>Cela suppose l\u2019application du prix en vigueur au moment de la modification.<\/u><u>.<\/u>\u00a0La d\u00e9cision du client de ne pas \u00e9puiser le temps de la location contract\u00e9e ne donnera pas droit \u00e0 aucun remboursement ni \u00e0 une compensation du prix pay\u00e9.<\/li><\/ul><p>\u00a0<\/p><p>** Nous vous recommandons vivement de souscrire l'assurance annulation et interruption que vous propose notre site web au moment de la r\u00e9servation.\u00a0<strong>www.playajoyel.com<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Condiciones de reserva y cancelaci\u00f3n Condiciones de reserva en castellano (pendiente) booking terms and conditions in english (pendiente) Conditions de r\u00e9servation en fran\u00e7ais \u00bfNecesita cancelar su reserva? Las cancelaciones deben solicitarse por escrito al e-mail: info@playajoyel.com Con respecto a Camping Playa Joyel:\u00a0En caso de vernos obligados a cancelar una reserva por motivos de fuerza mayor [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1019","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/playajoyel.com\/fr\/wp-json\/wp\/v2\/pages\/1019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/playajoyel.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/playajoyel.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/playajoyel.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/playajoyel.com\/fr\/wp-json\/wp\/v2\/comments?post=1019"}],"version-history":[{"count":10,"href":"https:\/\/playajoyel.com\/fr\/wp-json\/wp\/v2\/pages\/1019\/revisions"}],"predecessor-version":[{"id":1241,"href":"https:\/\/playajoyel.com\/fr\/wp-json\/wp\/v2\/pages\/1019\/revisions\/1241"}],"wp:attachment":[{"href":"https:\/\/playajoyel.com\/fr\/wp-json\/wp\/v2\/media?parent=1019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}